URGENT NOTICE :
Due to very high percentage of UNFORMATTED messages received by the system, we request
all SMS Administrators and Moderators to please make sure that the contents of your accessible inboxes
have the correct categories.
We have added edit-override on categories to enable escalation/referral of messages that are in-context not
related to your program/service.
In case you have received any message that are beyond your Program/Service Office Capability to reply,
kindly "EDIT" the category to match its context.
Also please try to visit FAILED ITEMS section, there might be messages/contacts that need resending or